Please allow 24 hours to process your order after payment has been lodged by your bank to our account.

Orders sent by:
'Australia Post Pre-paid Satchel'. for a flat charge of $15.00

Any orders containing chocolate we recommend purchasing the 'Australia post EXPRESS satchel' as this will help avoid any damage that can be sustained by heat in warmer weather.

All order will be sent via Australia post 3kg and 5kg pre-paid satchels; price will vary depending on option chosen.

Delivery time will vary from 1 - 5 days.

For prompt action, please e-mail if any problems with ordering on our webshop.

Sweet Memories Candy Emporium takes no responsibility for orders damaged (including heat) or loss by Australia Post. We take extra steps to ensure that your order will arrive to you in the same condition it has been packed.

For orders lost or damaged by Australia Post; please contact Australia post with tracking number if you experience problems with delivery.

(Please refer to our Terms and Conditions for further information.)

If you still have any questions, please call 0420 905 202